Cookie Policy
This policy explains how ScapeHQ.green uses cookies and similar tracking technologies when you visit our website or use our platform.
Last updated: March 2026
This Cookie Policy explains how ScapeHQ.green ("we", "us", or "our") uses cookies and similar technologies. It should be read alongside our Privacy Policy, which provides more detail about how we handle personal data generally.
1. What Are Cookies
Cookies are small text files placed on your device (computer, tablet, or phone) when you visit a website or use a web application. They are widely used to make websites work efficiently, remember your preferences, and provide information to the site owner.
Similar technologies include local storage, session storage, and pixel tags (also called web beacons). For the purposes of this policy, we refer to all of these collectively as "cookies".
Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (remaining on your device for a set period or until you delete them). They can be set by us ("first-party cookies") or by third-party services we use ("third-party cookies").
2. Types of Cookies We Use
We use the following categories of cookies:
These cookies are strictly necessary for the platform to function. They enable core features such as user authentication, session management, security protections (CSRF tokens), and load balancing. Without these cookies, the Services cannot be provided. You cannot opt out of essential cookies while using ScapeHQ.green.
Examples: Session token, CSRF protection token, user preferences (language, timezone).
Retention: Session or up to 30 days.
These cookies help us understand how visitors interact with our website and platform. We use this information to improve navigation, identify popular features, and fix usability issues. All analytics data is aggregated and anonymized — it does not identify you personally.
Examples: Page views, session duration, feature usage events, error tracking.
Providers: PostHog (self-hosted), Sentry (error monitoring).
Retention: Up to 12 months.
These cookies track your activity across websites to help us deliver relevant advertising and measure the effectiveness of our marketing campaigns. They may be set by advertising partners who build a profile of your interests.
Examples: Ad click attribution, campaign conversion tracking, retargeting pixels.
Providers: Google Ads, LinkedIn Insight Tag, Meta Pixel.
Retention: Up to 90 days.
3. Managing Cookies
You have control over the cookies set on your device. You can manage your preferences in several ways:
- Cookie Consent Banner: When you first visit ScapeHQ.green, you will be presented with a cookie consent banner. You can accept or decline optional cookie categories. You can change your preferences at any time by clicking "Cookie Settings" in our footer.
- Browser Settings: Most browsers allow you to refuse or delete cookies via their settings. Note that disabling cookies may affect the functionality of the platform.
- Opt-Out Tools: For Google Analytics, use the Google Analytics Opt-out Browser Add-on. For interest-based advertising, visit youronlinechoices.eu (EU) or optout.aboutads.info (US).
Please note that withdrawing consent for optional cookies will not affect the lawfulness of any processing already carried out before you withdrew consent.
4. Third-Party Cookies
Some cookies on our platform are set by third-party service providers. These providers have their own privacy and cookie policies which govern their use of cookies independently of ScapeHQ.green. We encourage you to review their policies:
| Provider | Purpose | Category |
|---|---|---|
| Stripe | Payment processing & fraud prevention | Essential |
| PostHog | Product analytics | Analytics |
| Sentry | Error monitoring | Analytics |
| Google Ads | Ad attribution & remarketing | Marketing |
| Meta Pixel | Social ad conversion tracking | Marketing |
5. Contact Us
If you have questions about our use of cookies or this policy, please contact our privacy team:
ScapeHQ.green
Email: privacy@scapehq.green
Response time: Within 2 business days
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